Providing financing for residential homeowners in Gig Harbor for more than 30 years, Northwest Mortgage Services is a full-service, veteran-owned mortgage broker. Throughout its three decades in business, honesty, integrity and the desire to serve their clients well has kept the company going strong during the many ups—and downs—of the housing market.
Owner Jeff Carr and Mortgage Loan Officer Abel Hernandez are not your average business owners. As U.S. Army veterans, they pride themselves in living up to the values they were taught and treasure. This has allowed them to run a business with high integrity, ensuring they serve their clients to the best of their ability. They realize that buying or refinancing a home can be very expensive and pride themselves in being the low-cost provider in town—but not at the expense of great service.
Why is Northwest Mortgage Services different?
“As an independent mortgage broker, we act as the middleman to your advantage,” says Jeff. “Our job is to work on your behalf with several lenders to find you the most competitive interest rates and loan options that work best for you. We have a fiduciary responsibility to our clients. That means we will always make recommendations that will benefit you at the time of purchasing or refinancing and throughout the life of the loan. This is a role we relish.”
Mortgage brokers are held to a high standard by the Department of Financial Institution and are required to be licensed, be in good standing, educated and re-licensed annually. They do the legwork for the borrower: They pull credit, analyze it, review asset documentation and obtain conditional approvals. Once the client settles on what option works best for them, Jeff and Abel will collaborate with the underwriting team, the closing agent and the real estate broker to ensure a smooth transaction from beginning to end.
Save money with a personal touch
At Northwest Mortgage Services, they don’t believe a mortgage is a commodity to be purchased online. While they offer the latest technology, Jeff and Abel believe that borrowers deserve the options provided by a wide selection of lenders and loan programs; choices like this can only be received from independent mortgage brokers.
“There have been many instances in which our clients come to us with loan estimates from consumer loan companies or banks and we help beat their rates and upfront costs. It’s always a pleasure to see our clients’ eyes open wide when they realize how much they can save by choosing a mortgage broker instead of retail mortgage companies, online lenders or banks,” smiles Abel.
When using Northwest Mortgage Services, they will be your single point of contact. You will not be shuffled around an endless phone message system or random staff. You will get constant updates and receive ethical financial advice along the way. This helps minimize the stress that commonly comes with buying or refinancing a home.
In addition, relationships matter at Northwest Mortgage Services. In a time where everything is done online without the personal interaction, Jeff and Abel can meet clients face to face and help put the human element back into the buying process. And to ensure these relationships last, they make sure they are easily available to their clients and keep them fully informed during the entire process from beginning to end. Any questions or concerns can easily be addressed by phone, email or in person.
“We believe that our clients benefit from a local professional loan officer that is rooted in the local community and dedicated to customer service,” says Jeff. “This connection helps strengthen the bond between our clients and us and, therefore, put your goals and best interests in mind.”
If you’re in the market to refinance or purchase a new home, consider an actual independent mortgage broker like Northwest Mortgage Services, where Jeff and Abel are ready to serve you.
Northwest Mortgage Services, Inc.
7116 Stinson Avenue, Suite A-205
Gig Harbor, Washington 98335